Adups is back on our radar. The same China-based company caught collecting an abundance of user data and creating a backdoor on mobile devices in 2016 has another malicious card to throw down. This time, it’s an auto installer we detect as Android/PUP.Riskware.Autoins.Fota.

We thought they cleaned up their act

When the headlines about Adups came out in 2016, it forced the company to update a component known under the package name com.adups.fota. The new version was clean of wrongdoing, and we all went about on our collective our ways.

However, it appears there was a lingering component we overlooked. It comes with the package names com.adups.fota.sysoper and com.fw.upgrade.sysoper, appears in the app list as UpgradeSys, and has the filename FWUpgradeProvider.apk.

They call it FWUpgradeProvider

An auto-installer is only threatening if it has system-level rights, which (unfortunately), FWUpgradeProvider does. “How?” you may ask. Because it comes preinstalled on various devices. Thus, by default it has system level privileges. Essentially, this allows it to install and/or update apps without a user’s knowledge or consent.

The trend of preinstalled PUP/malware has been on the rise. Historically, these cases were isolated to budget mobile devices bought from online stores. However, with FWUpgradeProvider, there are reports of it being installed on phones bought from legitimate phone carriers in countries such as the UK.

Cannot remove, cannot disable

Preinstalled system apps cannot be removed from a mobile device. Therefore, full remediation is not possible with anti-malware scanners. However, it is possible to disable these systems apps. Malwarebytes for Android walks you through how to disable a system app that it detects as PUP/malware. No big deal, right? Well, here’s the kicker. Recently, it was brought to our attention by many frustrated customers that FWUpgradeProvider cannot, I repeat, CANNOT, be disabled.

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Now what!?

Well friends, we’re working on it. It used to be that the only choice users had was to root their mobile device—a risky practice that could lead to permanently destroying a device if done incorrectly.

Thankfully, we found a method that can uninstall FWUpgradeProvider (and other preinstalled apps) without rooting!  However, this method only uninstalls for current user, not all the users.  Thus, it will still reside on the device, but it will no longer be functional.  For a full tutorial, see Removal instructions for Adups posted on our support forum.

Deep breaths

Due to the requirement of having to have some technical ability, we understand that some users are not comfortable attempting this method listed above.

As it stands, FWUpgradeProvider is categorized as a PUP/Riskware. PUP, or Potentially Unwanted Program, means that it is not malware, and therefore not as threatening. Riskware means that it’s something that could be potentially risky. Yes, it does have auto-installing capabilities. Rest assured, though, that if anything truly malicious installs on your device, we will detect it.

So, if you’re asking yourself if you need to replace the phone you just bought, the answer is no. As a standalone app, FWUpgradeProvider is not a threat. It’s the potential to install other more dangerous apps that prompts us to detect. Hopefully, bringing public attention to this will once again alert Adups to clean things up. If not, we will remain vigilant of any malicious apps it may try to install.