PUP.Optional.Qone8

Short bio

PUP.Optional.Qone8 is the detection for a family of browser hijackers that use several different techniques to make your browser open with their Start-page. This detection covers all of those techniques.

Protection

Malwarebytes protects users from PUP.Optional.Qone8 by blocking the domain the hijackers take them to.

block qone8.com

Malwarebytes blocks qone8.com

Remediation

Malwarebytes can detect and remove PUP.Optional.Qone8 without further user interaction.

  1. Please download Malwarebytes to your desktop.
  2. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  3. Then click Finish.
  4. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  5. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  6. When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  7. Restart your computer when prompted to do so.

If your browser has been hijacked, we advise you to have a look at our Restore Browser site to know where to look for other possibly unwanted changes.

Add an exclusion

When PUP.Optional.Qone8 is detected on your computer, Malwarebytes for Windows does not know if it was authorized. Optimization software, malware, and potentially unwanted programs (PUPs) are known to make these types of changes, hence they are regarded as potentially unwanted.

To have Malwarebytes for Windows ignore PUP.Optional.Qone8, you must add PUP.Optional.Qone8 as an exclusion.

  1. Open Malwarebytes for Windows.
  2. Click Settings, then click the Protection tab.
  3. Scroll down to the bottom.
  4. Turn off Automatically quarantine detected malware. Turning this setting off prevents Malwarebytes for Windows from quarantining PUP.Optional.Qone8 automatically.
  5. Go to the Dashboard, then click Scan Now.
  6. When the Threat Scan Results appear, uncheck the box next to the detected PUP.Optional.Qone8 you want to keep.
  7. Click Next.
  8. On the Remaining Items window, click Ignore Always to add the exclude the detected PUM(s).
  9. Turn on Automatically quarantine detected malware.To find this setting, click Settings > Protection.

When PUP.Optional.Qone8 is excluded, Malwarebytes for Windows does not detect PUP.Optional.Qone8 during scans or real-time protection.

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