PUP.Optional.Segurazo is Malwarebytes’ detection name for a potentially unwanted program (PUP) called Segurazo Antivirus. The software is marketed by Digital Communications Inc. and targeted at Windows systems.
Users of affected systems may have seen these warnings during install:
and they may see this entry in their list of installed Programs and Features:
and these services in their list of services running under Windows:
PUP.Optional.Segurazo can be downloaded from their website, but users have reported it is also being installed by bundlers.
PUP.Optional.Segurazo is not easy to uninstall or remove manually. Even when using Malwarebytes, it helps to “Quit” Segurazo before starting the scan. Later versions require removal to be done in Safe Mode.
Malwarebytes protects users from PUP.Optional.Segurazo by using real-time protection.
Malwarebytes can detect and remove PUP.Optional.Segurazo, but recent variants require this to be done in Safe Mode.
Please follow these instructions:
Run Malwarebytes from Safe Mode with Networking:
Step 1:
Boot into Safe Mode with Networking:
Step 2:
A Malwarebytes log of removal will look similar to this:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/19/19 Scan Time: 11:36 AM Log File: c06d0aca-aa08-11e9-929a-00ffdcc6fdfc.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.586 Update Package Version: 1.0.11626 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: METALLICA-PC\Metallica -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236547 Threats Detected: 96 Threats Quarantined: 96 Time Elapsed: 7 min, 26 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 3 PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626 Module: 5 PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626 Registry Key: 29 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\Segurazo, Quarantined, [1510], [709100],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\SegurazoAntivirus, Quarantined, [1510], [709101],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\Segurazo, Quarantined, [1510], [709100],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASAPI32, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709097],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASMANCS, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709098],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709096],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASAPI32, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASMANCS, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASAPI32, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASMANCS, Quarantined, [1510], [709099],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626 PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoIC, Quarantined, [1510], [709536],1.0.11626 PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoSvc, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Segurazo, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoWD, Quarantined, [1510], [709093],1.0.11626 Registry Value: 3 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 8 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Cache, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SEGURAZO, Quarantined, [1510], [709092],1.0.11626 PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\USERS\METALLICA\APPDATA\ROAMING\SEGURAZOCLIENT, Quarantined, [1510], [709094],1.0.11626 File: 48 PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL64_V1069.DLL, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL86_V1069.DLL, Quarantined, [1510], [709095],1.0.11626 PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\msdia140.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\7z64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\ext_x64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\lz4_x64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEngineFW_x64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEnginePM_x64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsLggrServer_x64.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\7z86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\ext_x86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\lz4_x86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\msdia140.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEngineFW_x86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEnginePM_x86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsLggrServer_x86.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Errors.dat, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\ExclusionsList.dat, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Diagnostics.Tracing.TraceEvent.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Win32.TaskScheduler.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineSDK.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoTools.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe.config, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\System.Threading.dll, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\uninstaller.ico, Quarantined, [1510], [709091],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo\Segurazo Antivirus.lnk, Quarantined, [1510], [709092],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.config, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe.config, Quarantined, [1510], [709093],1.0.11626 PUP.Optional.Segurazo, C:\Users\Metallica\AppData\Roaming\segurazoclient\segurazoclientConfig.xml, Quarantined, [1510], [709094],1.0.11626 PUP.Optional.Segurazo, C:\USERS\METALLICA\DESKTOP\SEGURAZOSETUP.EXE, Quarantined, [1510], [709102],1.0.11626 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.
If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.
You may see these entries in FRST logs:
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