PUP.Optional.Segurazo

Short bio

PUP.Optional.Segurazo is Malwarebytes’ detection name for a system optimizer and fake antivirus called Segurazo Antivirus. The software is marketed by Digital Communications Inc. and targeted at Windows systems.

GUI Segurazo

main screen of Segurazo

Symptoms

Users of affected systems may have seen these warnings during install:

installing Segurazo

EULA Segurazo

and they may see this entry in their list of installed Programs and Features:

installed Segurazo

and these services in their list of services running under Windows:

services Segurazo

Type and source of infection

PUP.Optional.Segurazo can be downloaded from their website, but users have reported it is also being installed by bundlers.
PUP.Optional.Segurazo is a system optimizer and fake antivirus that uses false positives to convince users to buy their software.

false positives Segurazo

false positives Segurazo

Aftermath

PUP.Optional.Segurazo is not easy to uninstall or remove manually. Even when using malwarebytes it helps to “Quit” Segurazo before starting the scan.

right-click menu Segurazo

right-click menu Segurazo

Protection

Malwarebytes protects users from PUP.Optional.Segurazo by using real-time protection.

block Segurazo

Malwarebytes blocks Segurazo

Remediation

Malwarebytes can detect and remove PUP.Optional.Segurazo but recent variants require this to be done in Safe Mode.

Due to recent developments Segurazo now needs to be removed in Safe Mode. Please follow these instructions:

Run Malwarebytes from Safe Mode with Networking:

Step 1:

Boot into Safe Mode with Networking:

  • Restart your computer.
  • When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point, you should gently tap the F8 key repeatedly until you are presented with the Advanced Boot Options menu.
  • Select the option for Safe Mode with Networking using the arrow keys.
  • Then press Enter on your keyboard to boot into Safe Mode.
  • If prompted to choose a user account to login, click on your normal user name (not Administrator unless that is your normal user account) to log into Windows

Step 2:

  • Download Malwarebytes from here and save the file to your desktop
  • Double-click on mbam-setup.exe and follow the onscreen prompts to install Malwarebytes
  • Once complete, open Malwarebytes and click on the Scan Now button on the Dashboard and wait for the program to check for any available updates If any are found, click “Update Now”
  • Once that is done, the Threat Scan will run automatically
  • Remove any threats that are detected and reboot if prompted

Malwarebytes removal log

A Malwarebytes log of removal will look similar to this:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/19/19
Scan Time: 11:36 AM
Log File: c06d0aca-aa08-11e9-929a-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11626
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: METALLICA-PC\Metallica

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236547
Threats Detected: 96
Threats Quarantined: 96
Time Elapsed: 7 min, 26 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 3
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626

Module: 5
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626

Registry Key: 29
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\Segurazo, Quarantined, [1510], [709100],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\SegurazoAntivirus, Quarantined, [1510], [709101],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\Segurazo, Quarantined, [1510], [709100],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709097],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709098],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709096],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoIC, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoSvc, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Segurazo, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoWD, Quarantined, [1510], [709093],1.0.11626

Registry Value: 3
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 8
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Cache, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SEGURAZO, Quarantined, [1510], [709092],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\USERS\METALLICA\APPDATA\ROAMING\SEGURAZOCLIENT, Quarantined, [1510], [709094],1.0.11626

File: 48
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL64_V1069.DLL, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL86_V1069.DLL, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\msdia140.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\7z64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\ext_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\lz4_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEngineFW_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEnginePM_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsLggrServer_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\7z86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\ext_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\lz4_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\msdia140.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEngineFW_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEnginePM_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsLggrServer_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Errors.dat, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\ExclusionsList.dat, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Diagnostics.Tracing.TraceEvent.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Win32.TaskScheduler.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineSDK.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoTools.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\System.Threading.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\uninstaller.ico, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo\Segurazo Antivirus.lnk, Quarantined, [1510], [709092],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.config, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe.config, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\Users\Metallica\AppData\Roaming\segurazoclient\segurazoclientConfig.xml, Quarantined, [1510], [709094],1.0.11626
PUP.Optional.Segurazo, C:\USERS\METALLICA\DESKTOP\SEGURAZOSETUP.EXE, Quarantined, [1510], [709102],1.0.11626

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Add an exclusion

Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.

The Exclusions tab includes a list of items to be excluded from scans. The items may include files, folders, websites, or applications that connect to the Internet, as well as previously detected exploits.

To access the exclusions in Malwarebytes:

  • Click on the Settings tab in the left pane.
  • Click on the Exclusions tab.
  • Click the Add Exclusion button.
  • Select the exclusion type Exclude a File or Folder and use the Browse button to select the main folder for the software that you wish to keep.
  • Repeat this for any secondary folder(s) that belong to the software.

If you want to allow the program to connect to the Internet, for example to fetch updates, add an exclusion of the type Exclude an application that Connects to the Internet and use the Browse button to select the file you wish to grant access.

Traces/IOCs

You may see these entries in FRST logs:

(Digital Communications Inc. -> Digital Communications Inc) C:\Program Files (x86)\Segurazo\SegurazoClient.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\Program Files (x86)\Segurazo\SegurazoService.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\ProgramData\Segurazo\SegurazoIC.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\ProgramData\Segurazo\SegurazoWD.exe
"SegurazoIC" => service was unlocked. <==== ATTENTION
R2 SegurazoIC; C:\ProgramData\Segurazo\SegurazoIC.exe [542120 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
R2 SegurazoSvc; C:\Program Files (x86)\Segurazo\SegurazoService.exe [179624 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
R2 SegurazoWD; C:\ProgramData\Segurazo\SegurazoWD.exe [38312 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
C:\Program Files (x86)\Segurazo
C:\ProgramData\Segurazo
C:\Users\{username}\AppData\Roaming\segurazoclient
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo

Segurazo Antivirus (HKLM-x32\...\Segurazo) (Version: 1.0.6.9 - Digital Communications Inc)
ContextMenuHandlers1: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
ContextMenuHandlers4: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
ContextMenuHandlers6: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)

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