PUP.Optional.Segurazo

Short bio

PUP.Optional.Segurazo is Malwarebytes’ detection name for a system optimizer and antivirus called Segurazo Antivirus. The software is marketed by Digital Communications Inc. and targeted at Windows systems.

main screen of Segurazo

Symptoms

Users of affected systems may have seen these warnings during install:

and they may see this entry in their list of installed Programs and Features:

and these services in their list of services running under Windows:

Type and source of infection

PUP.Optional.Segurazo can be downloaded from their website, but users have reported it is also being installed by bundlers.
PUP.Optional.Segurazo is a system optimizer and antivirus that uses false positives to convince users to buy their software.

false positives Segurazo

Aftermath

PUP.Optional.Segurazo is not easy to uninstall or remove manually. Even when using Malwarebytes, it helps to “Quit” Segurazo before starting the scan.

right-click menu Segurazo

Protection

Malwarebytes protects users from PUP.Optional.Segurazo by using real-time protection.

Malwarebytes blocks Segurazo

Remediation

Malwarebytes can detect and remove PUP.Optional.Segurazo, but recent variants require this to be done in Safe Mode.

Please follow these instructions:

Run Malwarebytes from Safe Mode with Networking:

Step 1:

Boot into Safe Mode with Networking:

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point, you should gently tap the F8 key repeatedly until you are presented with the Advanced Boot Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press Enter on your keyboard to boot into Safe Mode.
If prompted to choose a user account to login, click on your normal user name (not Administrator unless that is your normal user account) to log into Windows

Step 2:

Please download Malwarebytes to your desktop.
Double-click MBSetup.exe and follow the prompts to install the program.
When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
Click on the Get started button.
Click Scan to start a Threat Scan.
Click Quarantine to remove the found threats.
Reboot the system if prompted to complete the removal process.

Malwarebytes removal log

A Malwarebytes log of removal will look similar to this:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/19/19
Scan Time: 11:36 AM
Log File: c06d0aca-aa08-11e9-929a-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11626
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: METALLICA-PC\Metallica

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236547
Threats Detected: 96
Threats Quarantined: 96
Time Elapsed: 7 min, 26 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 3
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626

Module: 5
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626

Registry Key: 29
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\Segurazo, Quarantined, [1510], [709100],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}\InprocServer32, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\SegurazoAntivirus, Quarantined, [1510], [709101],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\Segurazo, Quarantined, [1510], [709100],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709528],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709097],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\segurazoclient_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709098],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709096],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\*\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoService_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\.LNK\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASAPI32, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\MICROSOFT\TRACING\SegurazoWD_RASMANCS, Quarantined, [1510], [709099],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\SYSTEMFILEASSOCIATIONS\FOLDER\SHELLEX\CONTEXTMENUHANDLERS\SegurazoShellExtension.FileContextMenuExt, Quarantined, [1510], [709530],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoIC, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoSvc, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Segurazo, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SegurazoWD, Quarantined, [1510], [709093],1.0.11626

Registry Value: 3
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{BFD98515-CD74-48A4-98E2-13D209E3EE4F}|, Quarantined, [1510], [709095],1.0.11626

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 8
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Cache, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SEGURAZO, Quarantined, [1510], [709092],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\USERS\METALLICA\APPDATA\ROAMING\SEGURAZOCLIENT, Quarantined, [1510], [709094],1.0.11626

File: 48
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL64_V1069.DLL, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAM FILES (X86)\SEGURAZO\SEGURAZOSHELL86_V1069.DLL, Quarantined, [1510], [709095],1.0.11626
PUP.Optional.Segurazo, C:\PROGRAMDATA\SEGURAZO\SEGURAZOIC.EXE, Quarantined, [1510], [709536],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\amd64\msdia140.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\7z64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\ext_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\lz4_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEngineFW_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsEnginePM_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\rsLggrServer_x64.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x64\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\7z86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\ext_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\KernelTraceControl.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\lz4_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\msdia140.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEngineFW_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsEnginePM_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\rsLggrServer_x86.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\x86\System.Data.SQLite.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Errors.dat, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\ExclusionsList.dat, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Diagnostics.Tracing.TraceEvent.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\Microsoft.Win32.TaskScheduler.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineHelper.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\rsEngineSDK.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoClient.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoService.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoTools.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\SegurazoUninstaller.exe.config, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\System.Threading.dll, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\Program Files (x86)\Segurazo\uninstaller.ico, Quarantined, [1510], [709091],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo\Segurazo Antivirus.lnk, Quarantined, [1510], [709092],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoEngine.dll, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.config, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\ProgramData\Segurazo\SegurazoWD.exe.config, Quarantined, [1510], [709093],1.0.11626
PUP.Optional.Segurazo, C:\Users\Metallica\AppData\Roaming\segurazoclient\segurazoclientConfig.xml, Quarantined, [1510], [709094],1.0.11626
PUP.Optional.Segurazo, C:\USERS\METALLICA\DESKTOP\SEGURAZOSETUP.EXE, Quarantined, [1510], [709102],1.0.11626

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Add an exclusion

Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.

Open Malwarebytes for Windows.
Click the Detection History
Click the Allow List
To add an item to the Allow List, click Add.
Select the exclusion type Allow a file or folder and use the Select a folder button to select the main folder for the software that you wish to keep.
Repeat this for any secondary files or folder(s) that belong to the software.

If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.

Traces/IOCs

You may see these entries in FRST logs:

(Digital Communications Inc. -> Digital Communications Inc) C:\Program Files (x86)\Segurazo\SegurazoClient.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\Program Files (x86)\Segurazo\SegurazoService.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\ProgramData\Segurazo\SegurazoIC.exe
(Digital Communications Inc. -> Digital Communications Inc) C:\ProgramData\Segurazo\SegurazoWD.exe
"SegurazoIC" => service was unlocked. <==== ATTENTION
R2 SegurazoIC; C:\ProgramData\Segurazo\SegurazoIC.exe [542120 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
R2 SegurazoSvc; C:\Program Files (x86)\Segurazo\SegurazoService.exe [179624 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
R2 SegurazoWD; C:\ProgramData\Segurazo\SegurazoWD.exe [38312 2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
C:\Program Files (x86)\Segurazo
C:\ProgramData\Segurazo
C:\Users\{username}\AppData\Roaming\segurazoclient
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Segurazo

Segurazo Antivirus (HKLM-x32\...\Segurazo) (Version: 1.0.6.9 - Digital Communications Inc)
ContextMenuHandlers1: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
ContextMenuHandlers4: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)
ContextMenuHandlers6: [SegurazoShellExtension.FileContextMenuExt] -> {BFD98515-CD74-48A4-98E2-13D209E3EE4F} => C:\Program Files (x86)\Segurazo\SegurazoShell64_v1069.dll [2019-03-18] (Digital Communications Inc. -> Digital Communications Inc)