PUP.Optional.WindowService

Short bio

This detection is for potentially unwanted programs (PUPs) that are running as a service and impersonating other services, which are often hardware related ones.

Protection

Malwarebytes protects users from PUP.Optional.WindowService by using real-time protection.

Malwarebytes blocks PUP.Optional.WindowService

Remediation

Malwarebytes can detect and remove PUP.Optional.WindowService without further user interaction.

1. Please download Malwarebytes to your desktop.
2. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
3. Then click Finish.
4. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
5. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
6. When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
7. Restart your computer when prompted to do so.

Add an exclusion

Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.

The Exclusions tab includes a list of items to be excluded from scans. The items may include files, folders, websites, or applications that connect to the Internet, as well as previously detected exploits.

To access the exclusions in Malwarebytes:

• Click on the Settings tab in the left pane.
• Click on the Exclusions tab.
• Click the Add Exclusion button.
• Select the exclusion type Exclude a File or Folder and use the Browse button to select the main folder for the software that you wish to keep.
• Repeat this for any secondary folder(s) that belong to the software.

If you want to allow the program to connect to the Internet, for example to fetch updates, add an exclusion of the type Exclude an application that Connects to the Internet and use the Browse button to select the file you wish to grant access.

Traces/IOCs

Associated files:

• SHA256 1d0aa1a7c9eec5bed9ef1174181af252c0cd37f2e741dc8d46e499241391aa4d
• SHA256 5526f0450206c74b7125d322d200b9d291df3b0d81f6df0888c7c61b63e6d0a6
• SHA256 62e7fe7c58a62a6b27f2abdbe8f43e347abc8c53cd785f800be00e210aaa9e00
• SHA256 88fb5385c3c963b9d0b106f6c92ad5b8a1672afb60acdb64213c3af4b020fdf6

Related blog content

How to avoid potentially unwanted programs
How your business can avoid potentially unwanted programs