PUP.Optional.WiperSoft is Malwarebytes’ detection name for a potentially unwanted program (PUP) that acts as a system optimizer.
PUP.Optional.WiperSoft gains peristance by creating a scheduled task.
Users may have noticed these warnings during the installation:
After a scan users may see a warning similar to this one:
and this warning when they try to fix found problems with the free version of WiperSoft:
Users of affected systems may alos find this entry in their list of installed Programs and Features:
PUP.Optional.WiperSoft is usually installed by users themselves under false pretences.
PUP.Optional.WiperSoft is a system optimizer. These so-called “system optimizers” use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
Malwarebytes protects users from PUP.Optional.WiperSoft by using real-time protection.
Malwarebytes can detect and remove PUP.Optional.WiperSoft without further user interaction.
A Malwarebytes log of removal will look similar to this:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/13/18 Scan Time: 9:01 AM Log File: 49311c1f-fead-11e8-bfa4-00ffdcc6fdfc.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.508 Update Package Version: 1.0.8291 License: Free -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236938 Threats Detected: 34 Threats Quarantined: 34 Time Elapsed: 1 min, 4 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 1 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 Module: 2 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashRpt1403.dll, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 Registry Key: 5 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{AB1C8C91-4D8E-4C28-80E7-FD135FB90515}}_is1, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\WiperSoft Startup, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{5C2F4539-1A4E-4172-8BFB-B5620E4E75EC}, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{5C2F4539-1A4E-4172-8BFB-B5620E4E75EC}, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKCU\SOFTWARE\WiperSoft, Quarantined, [4406], [340919],1.0.8291 Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 2 PUP.Optional.WiperSoft, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WIPERSOFT, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\APPDATA\ROAMING\WIPERSOFT, Quarantined, [4406], [340918],1.0.8291 File: 24 PUP.Optional.WiperSoft, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WIPERSOFT\WIPERSOFT.LNK, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WiperSoft\WiperSoft Uninstall.lnk, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\PROGRAM FILES\WIPERSOFT\INSTALL.DAT, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashRpt1403.dll, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\crashrpt_lang.ini, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashSender1403.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\license_en.txt, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Bold.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Light.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Regular.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Semibold.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft-inst.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\WINDOWS\SYSTEM32\TASKS\WiperSoft Startup, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\DESKTOP\WiperSoft.lnk, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\APPDATA\ROAMING\WIPERSOFT\SIGNATURES.DAT, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\whitelist.dat, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\wipersoft.dat, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\wipersoft.eni, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\WiperSoft.Fix.log, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\WiperSoft.Scan.log, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\DESKTOP\WIPERSOFT-INSTALLER.EXE, Quarantined, [4406], [340923],1.0.8291 PUP.Optional.WiperSoft, C:\DOWNLOADS\WIPERSOFT-INSTALLER.EXE, Quarantined, [4406], [340923],1.0.8291 PUP.Optional.WiperSoft, C:\WINDOWS\SYSTEM32\WIPERRM.EXE, Quarantined, [4406], [584847],1.0.8291 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.
If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.
You may see these entries in FRST logs:
(WiperSoft) C:\Program Files\WiperSoft\WiperSoft.exe (Wiper Software) C:\Windows\system32\wiperrm.exe C:\Windows\System32\Tasks\WiperSoft Startup C:\Users\{username}\Desktop\WiperSoft.lnk C:\Users\{username}\AppData\Roaming\WiperSoft C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WiperSoft C:\Program Files\WiperSoft WiperSoft 1.1.1143.64 (HKLM\...\{AB1C8C91-4D8E-4C28-80E7-FD135FB90515}}_is1) (Version: 1.1.1143.64 - WiperSoft) Task: {5C2F4539-1A4E-4172-8BFB-B5620E4E75EC} - System32\Tasks\WiperSoft Startup => C:\Program Files\WiperSoft\WiperSoft.exe [2018-12-13] (WiperSoft) () C:\Program Files\WiperSoft\CrashRpt1403.dll
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