To pay, or not to pay? That is the VPN question
VPNs have been a subject of deliberation for a long time.
Is it even important to use one? I think the pandemic has made it clear that, yes, using a VPN is useful, even necessary, most especially for those working remotely.
But should you pay for it? Or would you rather settle for free?
We’re going to take a look at free VPNs and paid VPNs in general. Mind you, we didn’t recommend any brands. Instead, we paved a way to help you make an informed choice on which one to use. Let’s face it, although the security- and privacy-conscious lean heavily into using paid VPN services, free VPN services—if we’re going to be honest—also have their place.
But what exactly is free?
We think there are three kinds of “free” in the context of VPNs:
The “free-for-a-while” VPN. These are the VPN products that are free trial versions of paid products. Key features can be used by anyone who is interested in giving the VPN a test run, but only for a while.
The honest free VPN. Like “free-for-a-while”, these VPN products are often designed to entice you into paying for a VPN, but they are not time limited and are distributed to the public for free. Genuinely free. Their marketing makes it clear what potential users will get, and what they will not get by not paying. This may include bandwidth throttling, sporadic disconnections—you get the idea.
The mystery free VPN. This is perhaps the trickiest of the free ones. It’s tricky because some of the information that users would like to know about a VPN (most importantly, why it’s free) is not there—they are not “visibility friendly”. Just because a VPN provider doesn’t make it clear what the trade offs of using its products are, that doesn’t mean that there aren’t any. As a result, users are hindered from making an informed choice, leaving them trying out a product blind.
Why use a free VPN?
There are several reasons why someone might use a free VPN. And the most obvious one is to save money. Why pay for something when you can get it for free?
Someone can also reason that, although they heard that some free VPNs can be bad, not this VPN, because it was recommended by a friend, a neighbor, or a tech-savvy colleague who knows what they’re talking about.
At times, internet users use free VPNs because they may have no choice. Some institutions, such as universities and non-profit organizations, provide free VPNs for members to use.
The most important thing to remember when choosing a VPN is that it effectively becomes your Internet Service Provider (ISP). You are hiding your traffic from everyone else by pushing it through the VPN. So you had better trust your VPN provider a lot.
Are free VPNs safe?
So, the key questions to ask about a free VPN are: Why is it free, and how is it paid for? And, if somebody else is paying for your VPN, what are they getting in return?
A widespread problem one may encounter with genuinely free VPNs is resource constraint. This may be deliberate, in the hope you’ll upgrade to a paid service, or just a side effect of using an under-funded service.
The problem with mystery free VPNs, is the possibility of your internet activity being monetised, either by recording it for sale, or by tampering with it (by injecting ads, for example). When we took a look at free mobile VPNs last year, we concluded that many of them have problems and they are generally not safe to use.
Speaking of data recording and storage, there’s a population of internet users who have accepted the fact that one way or another, their activity and data are being recorded. This becomes another reason for them to use free VPNs, in the belief that even paid providers cannot guarantee that they won’t keep records about how their users use their service. For many, this is perhaps the make-or-break factor when weighing the odds. Why pay for privacy when it’s not genuinely offered by the VPN providers, free or paid?
If you understand who’s paying for your free VPN and why, we think it’s alright to use a free VPN service. It’s perhaps most suitable for occasional and light VPN users. They may consider the many limitations normally offered by free VPNs as not problems at all. In fact, they may willingly accept these limitations.
A light VPN user typically would like to protect their data when occasionally using public hotspots, such as in a restaurant, hotel lobby, public park, mall, or coffee shop. They would also like to temporarily visit a website that is normally geo-blocked when accessed in the user’s current location.
Keep in mind that even if you trust your VPN, you should keep your cybersecurity senses about you. A VPN over a public Wi-Fi protects your traffic from snooping and manipulation, but it doesn’t protected you from all possible online threats, nothing does. So, it’s still important to practice good internet safety habits while on the go with your mobile device.
Why pay for your VPN?
To get our money’s worth, we need to know where our money goes.
In the case of VPNs, the really good ones boast of speed, unfettered connections, unlimited data, multiple server connection options, a high level of privacy—factors that a great majority of free VPN service providers can’t compete with.
When it comes to price, free will always come on top, of course. But contrary to what many people think or expect from commercial VPNs, the majority of which are based on a monthly subscription scheme, the must-haves they offer are actually quite affordable. Depending on the kind of package that is on offer, you can expect to dish out as little as $1.99 USD/month (£1.40/month). The most expensive package we’ve seen so far amounts to $12.99 USD/month (£9.17/month), and it’s still not bad value.
Incidentally, several VPN providers accept cryptocurrency as payment for their services although this is not yet a fully accepted form of payment. This is handy for anyone who’d like to take their privacy journey a bit further.
As you may already know, a paid premium VPN does more than just hide your true location and enable you to watch Netflix from countries where it’s normally unavailable. Here’s a high-level breakdown of what they offer and see if they are, indeed, worth our $13 dollars a month:
Truly protected data. These are big words. Some of us are used to hearing but not believing them most of the time. Premium VPN service provides do have the technology and know-how to truly protect user data. All the top tier ones can make your session data disappear whenever you disconnect from the web. And that’s a good thing. What’s more, they keep no logs of user activity, provide AES 256-bit end-to-end encryption, support many tunneling protocols, and use other protection features that won’t leak your data even if you get temporarily disconnected from your VPN server.
Truly unlimited bandwidth and speed. More big words, but again, these are possible for paid premium VPNs to offer. They have servers optimized for not just bandwidth and speed but also security, privacy, peer-to-peer (P2P) file sharing, media streaming, and video gaming.
More server locations to choose from. The more servers a provider offers in different locations, the more change you have of unblocking region-restricted content at a speed you are happy with. Some VPN providers also let paid users manually pick their own servers to connect to, whereas sometimes, in their free trial versions, this convenient feature is not included.
Added security features. The age of VPNs only caring about privacy is gone, and the age of VPNs also providing security has come. Some paid-for VPNs stop you from accessing blocklisted sites and stop invasive and annoying ads or malvertising.
Support availability. This is already a given, but it’s still worth mentioning. Many paid providers offer 24/7 support for their clients in need of technical assistance.
We’ve weighed the odds. Now what?
Running a VPN is an expensive business and we think that “you get what we pay for” is—for the most part—true. But truth be told, there are exceptions to this. At the end of the day, it all boils down to how you want to use a VPN and how you want your VPN to work for you.
If you’re looking for free, we recommend you choose a brand that has a freemium model that lets you access a basic service for free in the hope you’ll upgrade—the “free-for-a-while” and honest free options. It’s better to go this route than risk inviting the very thing that threatens your privacy and security.
April 30, 2012 - Malwarebytes Anti-Malware is under constant attack. 24 hours per day, 7 days per week, 365 days per year. If you read my recent blog post about the development of Malwarebytes Chameleon, you know that we at Malwarebytes have big red ‘X’s on our chests; the bad guys are always out to get us. Malwarebytes Anti-Malware...
April 24, 2012 - The fight against malware is a cat-and-mouse game. It is constant and constantly escalating. They make a move, you counter it, they counter your counter, lather, rinse, repeat. What’s more: malware almost always has the advantage. Our software Malwarebytes Anti-Malware earned a reputation for having a high success rate in combating new in-the-wild malware infections:...